FAQ

Answers to some frequently asked questions about Xoxo Sugar Cosmetics, the brand and our products.

We ship to the US & Canada via USPS with tracking.


Once an order has been placed we do not normally accept cancellations or changes. If you have a question about your order email us at xoxsugarcosmetics at gmail dot com.


Email xoxosugarcosmetics at gmail dot com if you are having any issues with the website or placing an order.


There's usually something for you to try in every order we ship. We are unable to ship samples separately due to the volume of requests we receive.


We have a catalog just about every other quarter. By signing up for our email list you will receive a physical copy of every new catalog as they are released.


There is a form on our homepage. Here's the link: www.xoxosugar.com

Yes. Xoxo Sugar gift cards are available in denominations of $5-$500 and may be redeemed on our website or catalog.

Xoxo Sugar Cosmetics

340 S. Lemon Avenue, Suite 7720

Walnut, CA 91789